Frequently Asked QuestionsCan I speed up the delivery time? Do you give out my personal information? Can I return my card(s) and get a refund? Do the cards come with an envelope? Can I order a card from anywhere in the world? Can you send the card on my behalf? I like a card design but can i change what its for or who its to? Can I speed up the delivery time?Yes, if you need a card urgently let me know on the 'contact me' page. There will be, of course, a small increase in price to reflect the added postal charges.Is my payment secure?Yes, I use PayPal secure server for all transactions. Information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available).Do you give out my personal information?No, any information that I receive about your order and postal address is never given to any third party for any reason.Can I return my card(s) and get a refund?Yes, if for any reason you are not satisfied I will gladly refund the cost of the card(s), provided that it is unused and returned within 14 days. The return address is provided on your orders paperwork.Do the cards come with an envelope?Yes, all cards come with the correctly sized envelope.Can I order a card from anywhere in the world?Yes, I send cards worldwide, just ensure you select the correct postage option for each card and, if in doubt, you can check your country in our postal list on the Payments and Terms page above.Can you send the card on my behalf?Yes, on the checkout page you can add an additional message to me. Just put the postal address that you would like the card to be sent to and any message you would like inside and I will send the card on your behalf.I like a card design but can i change what its for or who it's to?Yes, on the cards description page is a "customise this card" link that will allow you to tell me the changes you would like and I will create the card to any specification you wish. |